E Closet

PRIVACY POLICY

Effective Date: January 6, 2026

E-Closet, Inc. ('E-Closet", "we", "us", or "our") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you access or use our website, mobile application, and related services (collectively, the "Platform").

1. Information We Collect

Information You Provide: We collect information you provide directly to us when you register for an account, create listings, request rentals, or communicate with us. This may include your name, email, phone number, payment info, and shipping details.

Automatically Collected Information: We may collect IP addresses, device identifiers, and usage data via cookies to improve user experience.

2. How We Use Your Information

We use your information to operate the Platform, process transactions, and facilitate communication.

SMS Communications (Transactional Only): If you provide your mobile number, E-Closet may send transactional text messages (e.g., account verification, shipping updates, rental reminders, order confirmation).

• Message frequency varies. Message and data rates may apply.

• Opt-out: Reply STOP to any message at any time. For help, reply HELP.

• E-Closet does not send marketing or promotional text messages at this time.

3. How We Share Your Information

With Other Users: We share limited info (like shipping names) as necessary to facilitate rentals and purchases.

With Service Providers: We share information with trusted service providers who perform services on our behalf, such as payment processing and cloud hosting. These providers are contractually obligated to protect your data.

Mobile Information & SMS Data Protection:

No mobile information or SMS opt-in consent data will be shared with third parties or affiliates for marketing or promotional purposes. Notwithstanding any other provision in this policy,personal information collected for SMS communications (including your phone number and consent) will not be shared, sold, or rented to any third party or affiliate for any reason.

Legal Requirements: We may disclose info if required by law or to protect the safety of our users and Platform.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.

5. Your Choices and Rights

• Account Info: Update your details at any time in settings.

• SMS Opt-Out: Reply STOP to any text message to immediately end SMS communication.

• Access/Deletion: Contact us at customersupport@eclosetapp.com to request data access or deletion.

6. Age Restriction

The Platform is not intended for individuals under the age of 16.

7. Data Security

We implement reasonable technical and physical safeguards to protect your personal information from unauthorized access or disclosure.

8. Updates to This Policy

We may update this Policy from time to time. Continued use of the Platform constitutes acceptance of the revised Policy.

9. Contact Us

If you have questions, please contact us at:

Email: customersupport@eclosetapp.com.

Thank you for using E Closet!