E Closet

Privacy Policy

1. Information We Collect

Information You Provide: We collect information you provide when you register for an account, create listings, make rental or purchase requests, communicate with other users, and engage with our Platform’s features and services. This may include your name, email address, phone number, payment information, and other details you choose to provide.
Automatically Collected Information: We may automatically collect certain information when you access or use the Platform, such as your IP address, device identifiers, browser type, operating system, and usage data.
Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your interactions with the Platform and to enhance your user experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

To Provide and Improve Our Services: We use your information to operate, maintain, and enhance the functionality of the Platform, including processing rental and purchase transactions, facilitating communication between users, and personalizing your experience.
To Communicate with You:
SMS Communications & Consent: If you provide your mobile phone number and affirmatively opt in, E-Closet, Inc. may send you text messages using automated or non-automated technology, where permitted by law.

Message Types May Include:
- Transactional messages such as order requests, confirmations, shipping updates, return reminders, payouts, and account alerts.
- Customer support communications.
- Promotional or marketing messages only if you explicitly opt in.
- Message Frequency.
- Message frequency varies.
- Message & Data Rates.
- Message and data rates may apply.
Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact customersupport@eclosetapp.com.

Consent Not a Condition of Purchase: Consent to receive SMS messages is not a condition of purchase or use of the Platform, except where transactional messages are required to deliver core services.
To Ensure Compliance: We use your information to enforce our Terms of Service, prevent fraudulent activity, maintain platform integrity, and comply with legal obligations.
Message Monitoring Policy: To ensure a safe and trustworthy experience on E-Closet, we monitor in-app messages between users. This helps us improve transactions, enforce community guidelines, and prevent fraud. By using E-Closet’s messaging features, you acknowledge and agree that our administrative team may review conversations as necessary to enhance platform security and user experience.
If you have any questions or concerns, please contact our support team.

3. How We Share Your Information

With Other Users: We may share certain information with other users as necessary to facilitate rental or purchase transactions and communication on the Platform.
With Service Providers: We may share your information, including phone numbers, with trusted third-party service providers who assist us in operating, maintaining, and improving the Platform. This includes providers that help deliver:
These providers are contractually obligated to protect your information and use it only for services performed on our behalf.
For Legal Purposes: We may disclose your information in response to lawful requests, court orders, or government regulations, or to protect the rights, property, or safety of E-Closet, our users, or others.
No Third-Party Marketing Sharing

E-Closet does not sell, rent, or share end-user personal information, including phone numbers or SMS opt-in data, with third parties or affiliates for marketing or promotional purposes.

We may share limited information with trusted subcontractors and service providers (such as SMS delivery platforms, payment processors, and infrastructure providers) solely to perform services on our behalf, subject to contractual confidentiality and data-protection obligations.

4. Data Retention

We retain your personal information, including phone numbers, for as long as reasonably necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

5. Your Choices and Rights

Account Settings: You may update or modify your account information, including your phone number and communication preferences, at any time through your account settings.
Marketing Communications: You may opt out of receiving promotional emails by following the instructions included in those emails. You may opt out of SMS messages at any time by replying STOP to any text message.
Access and Correction: You have the right to access and correct your personal information. To request access, correction, or deletion of your data, please contact us at customersupport@eclosetapp.com.

6. Age Restriction

The Platform is not intended for use by individuals under the age of 16. If you are under 16, please do not use the Platform or provide any personal information to us.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Platform after such changes constitutes acceptance of the revised Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: customersupport@eclosetapp.com.

Thank you for using E Closet!